Question 1

WHERE DO YOU SHIP?

Accepted Answer

We ship to any US Street Address.   Sorry, but we do not ship outside the USA.

Question 2

HOW LONG DOES IT TAKE TO SHIP?

Accepted Answer

We ship almost all correct web orders the SAME business day as received.  Custom body orders usually ship 7 - 10 working days from receipt of payment.

Question 3

CAN I PICK UP MY ORDER?

Accepted Answer

Due to our extremely strict zoning laws, we do not allow pick ups or visits of any kind.

Question 4

WHY DON'T YOUR BODIES HAVE NECK OR BRIDGE HOLES?

Accepted Answer

We do not drill bridge or neck holes. With SO many bridge and neck choices available, each one different, the BEST way to install the bridge is to mount your neck first, then position the bridge for proper alignment and intonation, then USE THE BRIDGE ITSELF as a template for drilling the holes.  This way you can be assured that the bridge is mounted in the exact correct position, and that everything lines up and intonation is correct.

Question 5

CAN I GIVE YOU MY PARTS TO FIT?

Accepted Answer

I am sorry but we do not work on customer supplied parts.

Question 6

ARE YOUR BLANKS AND BODIES READY TO USE??

Accepted Answer

Yes... All the wood we use is kiln dried to 4% - 6% moisture from the sawmill. The bodies will have to be sanded, sealed/filled, etc and then finish can be applied

Question 7

DO YOU OFFER CUSTOM WORK?

Accepted Answer

W do offer CUSTOM WORK. Please contact us for all your custom work needs.  Please note the following:
 
1.  We can make custom BODIES only.  I am sorry we do not offer ANY custom necks or anything other  than custom bodies.  We do not offer ANY finishing services.  Unfinished bodies only.
2.  We can make any one of the bodies we sell with any of the pickup combinations we sell.
3.  If you want a shape that we do not currently offer, we will need a CAD drawing.  If you do not have a  CAD drawing, there will be an additional charge for us to produce one.  The same is true for any     other shape we do not have (non-standard pickup cavities, neck cavities, control cavities, etc).
4.  The woods we have available are Basswood, Ash, and African Mahogany only.
5.  WE CAN MAKE ANY OF OUR BODIES IN LEFT HAND.  Contact us for details.
 
In order to be absolutely sure that we give you an accurate price quote, we need some more info (we have found this out by past experience).  We apologize but please fill out this custom work checklist and email it back to us and we will be able to generate a price quote.

Body Wood – CHOOSE FROM: Basswood, Mahogany, or Ash
Body shape -
Veneer – CHOOSE FROM: None, Flame, Quilted, Mappa Burl, Ash Burl, Spalted, (We do not do “Tops”, veneers only)
Neck pocket – CHOOSE: 2-3/16” wide square heel (Tele and others)  or 2-3/16” wide curved heel
Pickup Configuration –
Tremolo Route – NONE, Non recessed Floyd Rose, or Strat
I am sorry but we do not drill Bridge mounting holes – (We do not drill bridge holes.  This should be done after the neck is installed to assure that the alignment and intonation is correct (you can use the actual bridge as a template to locate the holes))
Edge Round Over – CHOOSE FROM: NONE, 1/8” Radius, 3/16" radius
Control Cavity – CHOOSE FROM:  Tele, Strat, JM, or Supra-Tone rear route
Belly Cut – CHOOSE FROM: Yes or No  ( not available with Half Hollow)
Forearm Contour – CHOOSE FROM:  Yes or No,   (not available with Half Hollow)
 Half Hollow (also known as "Thinline") –  CHOOSE FROM:  Yes or No
Input Jack –  CHOOSE 7/8” edge mount or describe what you need in detail
Any other cavities or routes -
 NO finish (We don’t apply any finish)
Flat top (we do not make carved tops nor do we apply binding)
 
If not SPECIFICALLY listed it is not included.  Please go over this carefully to ensure you get exactly what you want.  If it is not specifically listed it will not be included.  If any questions should arise about the configuration we will refer solely to this checklist (and not any other communication) so it is extremely important that THIS checklist includes everything you want!   I am sorry but we do not drill any volume/tone/switch holes nor do we route for binding.  Custom body orders usually ship 7 - 10 working days from receipt of payment.

Question 8

HOW ARE RETURNS HANDLED?

Accepted Answer

We do accept returns within 7 days of your receipt of the product.  Please contact us for a Return Authorization number (RA number)  Please write this number on the OUTSIDE of the box in magic marker.  Please understand that because we cannot sell a returned product as "new" we must charge a 15% restock fee and that the product must be returned in the same condition as received.  Please note that any CUSTOM MADE bodies cannot be returned because they were made just for you.  Do not make a purchase unless you understand and agree to these return terms.  By publishing these terms we can ensure that, should a return become necessary, each party understands the exact procedure and there will be no surprises.

Question 9

WHAT FINISH IS ON THE GUITAR OR BASS BODIES?

Accepted Answer

Our bodies (unless otherwise stated) come unfinished.  They are fully shaped and contoured.  We generally fill any voids, checks, knots, etc. in the wood or veneer with resin for you.

Question 10

HOW DO I FINISH MY BODY?

Accepted Answer

You can finish your body in any way you wish!  It can be as easy as wiping on your favorite oil up to professionally applied, UV cured polymer finishes.  We suggest grain filler (if required), and finish sanding to at least 220 grit, but really, it is up to you and what look you are going for!

Question 11

WHAT ABOUT NECK FITMENT?

Accepted Answer

We route the neck pockets to factory specs (where applicable).  For most Fender® types this is 2-3/16" wide and 5/8" deep with the correct radius in the back.  For Tele® types the pocket is 2.190" + - .007" wide, 5/8" deep but with NO Radius in the back.  Please check YOUR necks dimensions carefully before you order.  Some imported necks vary WIDELY.  Please note, temperature, humidity and other factors can cause minor changes in dimension so some minor fitting may be required.

Question 12

CAN I FIT A TL TYPE NECK IN A ST POCKET OR VICE VERSA?

Accepted Answer

Generally speaking you CAN fit a ST type neck into a TL type pocket.  There will be small gaps in the corners (which will be covered if you are using a 22 fret neck that "hangs over" the heel of the neck) but it will fit and intonate correctly.  A Tele® type neck will NOT intonate correctly in a Strat® type pocket unless modifications are done.

Question 13

TELL ME ABOUT THE VENEERS YOU USE.

Accepted Answer

We use a wide variety of veneers on our bodies, we try to picture them accurately.  Our veneers are industry standard 1/42" thick, glued to the body under vacuum with glues that are specifically formulated for vacuum veneering.  Like the bodies, we do not apply any finish on the veneer.  Some veneers, depending on species, will require more (or less) filling and/or sanding.  Some have knots, voids, etc...

Question 14

DISCOUNTS

Accepted Answer

We discount for quantity only.  If you purchase 10 or more bodies and/or blanks at one time we offer a 10% on the merchandise total.  Just contact us after you place your order and we will refund 10% of the merchandise total to your account within ONE business day.  I am sorry we do not offer any other types of discount.

Question 15

WHY DO YOU ONLY HAVE ONE OF EACH IN STOCK?

Accepted Answer

Every one of our bodies is unique, and has a unique serial number, so we can only have ONE of each uniquely serial numbered body.  When that one sells, we update the website with a new body (which has a new unique serial number), and picture (and weight).  If you would like to purchase more than one body of a specific type that is not a problem, simply email us and we'll send pictures of each specific body for you to confirm.

Frequently asked questions